The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
Blog Article
Each individual who phone calls the tech support range is planning to speak to a true man or woman at the earliest opportunity. Not a soul wants to really have to leap by way of a maze of issues in hopes of basically being set inside of a que to speak to a real particular person!
• I used to be bounced amongst many brokers, my calls ended up disconnected, And that i been given inconsistent facts with regards to my agreement and reductions.
It is now been two weeks and my challenge With all the billing hasn't been settled , I are customer Telus for more than 20 years which customer service is horrendous! I asked to talk to supervisor several repeatedly final. She claimed she would Additionally they preferred me to go to the shop where by I fall the cellular phone off and bought the mobile phone Once i instructed her I did everything on the net she didn’t believe me? The telephone I acquired the box was opened and there was no physical Sim card and or Sim card I had asked for an eSIM, which wasn’t there. I needed to go down to the store to have why was my box open up? Why wasn’t my box sealed? Mobile phone drop batteries is quite really sluggish like my aged cellular phone was way much better than this point. I feel they gave me a aged telephone is how they deal with customers with extensive as they reward loyalty ?!!!
I known as Telus CS at 8.55AM Mountain time plus they hanged up on me, saying that I must phone throughout "frequent Workplace hrs". Is this for genuine?
I needed to contact CS nowadays with Chat as well as the Telus technical support Section I need to talk to is barely available by telephone. The CS on Chat arranged a get in touch with again at an arranged time slot. When that Office identified as me afterwards I obtained every thing sorted out.
I am requesting a transparent breakdown of my deal, which include all applicable reductions, and a good resolution to the issues I’ve professional. Furthermore, I check with that someone evaluation the decision recordings to comprehend the bad treatment I obtained from numerous brokers.
Auto-suggest aids you immediately slim down your search engine results by suggesting feasible matches while you variety.
once the agent assessment my account he stated i can't offer you a deal or credits such as you have now together with your exiting account, so i just gave up and hangup the cell phone.
If our reply resolved your challenge, please click on Take as Resolution that can help Other people within the Group.
Automobile-advise will help you promptly slender down your search engine results by suggesting attainable matches while you kind.
Vehicle-recommend helps you immediately slim down your search engine results by suggesting achievable matches as you sort.
Car-propose aids you swiftly slim down your search engine results by suggesting achievable matches while you type.
I've produced many mobile phone phone calls, I've clicked on "Alternatively, it is possible to Get in touch with our TELUS Management Workforce in this article". accomplished the form, without any reaction, and finished another type on MyTelus and likewise go no response.
Professional was extremely practical. I had been getting very frustrated as absolutely nothing appeared to be Functioning. He walked me as a result of the process with uncomplicated Guidelines. And it at last worked. Fantastic task!
Yeah, I’m binding by a two calendar year contract however, I’m only four months in, but I did get somewhere. I assume The chief office called me right now so I've a cellphone dialogue with him in an hour. We’ll see how that goes.